No C-Panel and Site access

[DKW Clan]

Hi DJBob,

 

Yesterday, I Have made a account on HelioHost.org at 3pm +1.

It's now 4:20 PM +1 and I still can't access my cPanel account. My website on my dedicated server will close today and I need a website today, because I ordered new gameservers and I need MySQL for a anti-cheat program and forum.

My user information:

username: dkwclan

site: http://dkw-clan.heliohost.org/

e-mail: lordovwar2009@hotmail.co.uk

 

Can you grant me access to my cPanel account as soon as possible

 

Regards,

 

Yassir

DKW Clan

[Ashoat]

You're supposed to wait 24 hours, not 1 hour and 20 minutes. Be patient.

[DKW Clan]

I would like to ask you to read my post well.

 

Yesterday, I Have made a account on HelioHost.org at 3pm +1.

It's now 4:20 PM +1 and I still can't access my cPanel account.

 

So i requested a host Yesterday at 3pm +1 and today i still cant access it.

[Ashoat]

Oops... sorry, my bad.

 

Anyways, your account doesn't appear anywhere in our database; neither in cPanel, nor in the HelioHost account database. Are you sure you created it? Regardless - try creating another account.

[DKW Clan]

okay i'll try that. Do you think I can access mysql when I registered?

[Ashoat]

After your account is created, you should be able to utilize MySQL.

[DKW Clan]

I've made a new account.

Can you check if it's registered bc it doesn't recognize it in cPanel.

username: yassir

 

Thanks

 

Yassir

[Malmoth]

Just wait for 24 hours after you create an account.

It can take anywhere between a minute and a day for the system to update.

Check back tomorrow evening, around 8 or 9 pm.

 

If the new account isn't still active by then, then I guess we have a problem in the sign-up script.

[Ashoat]

It should be active in 24 hours.

[DKW Clan]

Okay, the cPanel is online. But i have a problem with my domain (www.dkw-clan.co.uk). My domain provider does not give me access to the domain. So I wanna ask you if you can change it into a heliohost site like: dkw-clan.heliohost.org .

 

Thanks for your time,

 

Yassir

 

EDIT:

 

I've managed to get the domain so I don't need a domain change

[DKW Clan]

Hi djbob,

 

I didn't want to make a new topic for this question.

 

Can you change the the time on my site. Because I'm using a ban management system (AMXBans) for HL1 based servers. And because of that they are getting unbanned on wrong times. Could you please change the time to GMT.

 

Also I have a question about the server. My site is very often offline can you solve that problem.

 

Thanks,

 

Yassir

[Ashoat]

The time is server-wide, so I can't change it for you. I'm working on the downtime issues.

[Byron]

Can you change the the time on my site. Because I'm using a ban management system (AMXBans) for HL1 based servers. And because of that they are getting unbanned on wrong times. Could you please change the time to GMT.

 

Yassir

 

Put this in your public_html .htaccess file:

 

SetEnv TZ GMT

 

It won't change cron time and it doesn't seem to change SSI but it changes everything else. Not sure about MySQL.

 

 

 

[Ashoat]

It won't change MySQL, as .htaccess only applies to Apache. That's a nice Apache directive, by the way... I didn't know it existed.

[Byron]

It won't change MySQL, as .htaccess only applies to Apache. That's a nice Apache directive, by the way... I didn't know it existed.

 

Yea I use SetEnv TZ US/Eastern on my site. Here's a ful list of time zones that can be used if anybody is interested.

 

http://byrondallas.heliohost.org/php/timezone-all.php

 

<?php
# List all time zone abbreviations
$list = timezone_abbreviations_list();
foreach( $list as $key=>$val )
{
  echo "<br><font size=\"+1\"><b>$key</b></font><br>";
  foreach( $val as $key_2=>$val_2 )
   {
    echo " <b>Time zone ID</b>: $val_2[timezone_id]<br>";
    echo "  Offset: $val_2[offset]<br>";
    if ( $val_2[dst] == 1 )
     { echo "  Daylight Savings Time<br>"; }
   }
}

/* 
More time zone functions
timezone_abbreviations_list
timezone_identifiers_list
timezone_name_from_abbr
timezone_name_get
timezone_offset_get
*/

?>