jarbin Posted July 31, 2009 Share Posted July 31, 2009 Hi, When I tried accessing my site (www.newlife.heliohost.org), I got a page saying that my account was suspended. I then tried following the link to reactivate my account, but got this error: "Sorry, your username could not be found in the list of accounts suspended for being inactive..." I'm not quite sure what the problem is and am looking for help. Thanks, Neal Quote Link to comment Share on other sites More sharing options...
Ashoat Posted July 31, 2009 Share Posted July 31, 2009 Could you try one more time? Quote Link to comment Share on other sites More sharing options...
jarbin Posted July 31, 2009 Author Share Posted July 31, 2009 I tried again but still the same error message. Quote Link to comment Share on other sites More sharing options...
Ashoat Posted August 3, 2009 Share Posted August 3, 2009 Surprisingly, your account had a corrupted database entry. This is very rare; regardless, I have corrected the issue and you should be able to unsuspend your account. Please try renew.php just one more time. Also, congratulations on being one of our longest users! Quote Link to comment Share on other sites More sharing options...
jarbin Posted August 3, 2009 Author Share Posted August 3, 2009 That did the trick. Thanks djbob. Quote Link to comment Share on other sites More sharing options...
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