Ashoat Posted July 4, 2009 Posted July 4, 2009 I'm working on it. These last few downtimes are particularly bothersome, because they keep causing sshd to go down, which means I have to email the datacenter folks to reboot the server since I can't access it at all.
Ashoat Posted July 4, 2009 Author Posted July 4, 2009 I have taken the following services down to try to pinpoint the problem: SMTP POP3 FTP PostgreSQL SpamAssassin
Ashoat Posted July 6, 2009 Author Posted July 6, 2009 I've confirmed that named (BIND... that software that manages the nameservers and resolves URLs) and crond (the software that executes certain processes at specified times) are not at fault. I am now testing httpd (Apache... the software that processes and passes webpages on to clients) to see if it is at fault.
Ashoat Posted July 6, 2009 Author Posted July 6, 2009 Enabling httpd makes the problems come back. I'm now trying to leave httpd and named on (the two essential services for accessing webpages... see last post), but I have disabled crond (see last post). If everything works fine, then crond is at fault. I'll have to do a binary search through everyone's crons to pinpoint which user is disabling the server every few hours.
Ashoat Posted July 8, 2009 Author Posted July 8, 2009 I think I've finally identified the problem. I'm going to leave some of the services for a little longer, and if everything is good we will be up tomorrow.
Ashoat Posted July 12, 2009 Author Posted July 12, 2009 Took me long enough, but it's figured out. Server should be stable now.
Byron Posted July 13, 2009 Posted July 13, 2009 Took me long enough, but it's figured out. Server should be stable now. That's really great to hear! Thanks djbob!
IDOXLR8 Posted July 13, 2009 Posted July 13, 2009 That's really great. I wasn't looking forward to moving again. I have been really satisfied here.. Thanks djbob!
Shinku Posted July 13, 2009 Posted July 13, 2009 Good to hear that! I'm new with your free hosting services, and I'm impressed for all serices offered. Now with downtimes "down" I'll start developing my own comunnity. Greetings from Spain ^^ DJBob could be cool if you are making maintenance you send to all customers an email saying the're some problems, only for kwnow if you are fixing anything. Bye
Ashoat Posted July 13, 2009 Author Posted July 13, 2009 That would be far too many emails. We have almost 20,000 accounts.
mleach Posted July 13, 2009 Posted July 13, 2009 Does this mean that the severs will be permanently back online now? Because for the past two weeks I have only been able to access cPanel at 6.00pm(GMT) or later.
Ashoat Posted July 13, 2009 Author Posted July 13, 2009 Everything should be accessible at all times.
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