[Solved] Suspended: seb0b0

[seb0b0]

Username: seb0b0

Server: Tommy

Site: rando.heliohost.org

 

 

Hello,

 

My account has been suspended. I guess this is due to high CPU load because my account has been suspended a few hours after I have launched an automatic update of Wordpress (I should not have done that...). Otherwise my site should not cause high loads (very few users, all dynamic content is cached with Litespeed).

 

I apologize for the inconvenience.

 

Would it be possible to have a temporarily access to my account to get a backup ?

 

Thank you,

 

Sébastien

 

[Luigi123]

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

 

This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress.

 

Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you.

 

If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.

 

As of for the backup, you can just do it yourself inside the cPanel and choosing one of following options to your best suits:

 

1. Backup

2. Backup Wizard

[seb0b0]

Thank you

[seb0b0]

I monitored my account load and have seen that a CRON job is causing high loads. So you should still see a load peak today.

I have deactivated it.

[Luigi123]

Whatever load is coming from has to do with Wordpress. You shouldn’t be ever running a Wordpress onto our servers! WP is just really badly written, It's the number one cause of weird errors, causing our servers to get a high amount of risk and this leads you into suspended and even Phishing bans. (usually when the hackers set up phishing on your account)

 

A 500 error with WP is almost always due to installing defective, bloated, or simply too many plugins. It’s really terrible and it throws in a lot of errors and also a lot of hacks.

 

The best way to avoid this is to use another software like Joomla. It is recommended and we have a lot of users all around the community successfully installed!