[Solved] Suspended: quataofr

[quataofr]

User Name : quataofr

Server : Tommy

Main Domain : quataofr.heliohost.org

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Please help unsuspended my web. I dont have any Illegal content in my website. And I dont have many user so I dont think it use many resource.

[Luigi123]

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

 

If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

 

This is what we are seen from in the system and apparently you may have a type of file that causes a high risk:

 

5712% more cpu than #2.

[quataofr]

maybe it happen because of nodejs application? I will delete the app.

[Luigi123]

If you are not entirely sure where it could be coming from, I can escalate to our root admin for you and they will be happy to assist you but I guess you know what you are doing.

 

Let us know if you need any help!