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There was a problem creating the Addon Domain or Parked Domain


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Posted

Hello, djbob! I need your help.

 

I tried to add "tanix.org.ru" as a new Parked Domain, failed. Because my DNS is wrong.

In "Parked Domains" page, it says "No Parked Domains are present".

But when I try to add it again, it says :

 

There was a problem creating the parked domain.

Error from park wrapper: tanix.org.ru is already configured.

 

Then I go to "Addon Domains" page to creating the addon domain "tanix.org.ru", it says:

 

Error from domain wrapper: Bind reloading on stevie using rndc zone: [tanix.heliohost.org]

 

I go to "Subdomains" page to add a subdomain "game.tanix.org.ru" (Can select this!), it says:

 

Error from domain wrapper: We were unable to locate your current domain name, tanix.org.ru in the webserver configuration! The subdomain cannot be added because information about your domain could not be obtained from the webserver configuration file.

 

.....

 

Could you help me? I want to add "tanix.org.ru" as addon domain.

If you have any problem doing that, you can delete my account and I can sign up again.

 

P.S. my account name is Tanix.

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Top Posters In This Topic

Posted

I've submitted a support request to the cPanel folks in regards to this problem. I'll let you all know when they respond.

Posted

The folks at cPanel tell me they've fixed the problem. Is everything okay on your guys' end?

Posted

The same problem to me!!! The error message is as follows.

 

Addon Domains

Addon Domain Additions

 

There was a problem creating the addondomain. Show Details

Error from domain wrapper: Bind reloading on stevie using rndc zone: [obrador.heliohost.org]

 

Control Panel URL: http://obrador.heliohost.org/cpanel

My account is: obrador

The domain in trouble is: obradorvictors.com

 

Its Urgent to solve this out....I really need this site working ASAP

 

Regards,

  • 3 weeks later...
Posted

After three weeks... I'm still on the line with cPanel. This issue has been escalated now to their high level technicians, who still can't figure it out. Most of their attempts at fixes seem rather bogus to me, but let's hope they figure something out.

Posted
After three weeks... I'm still on the line with cPanel. This issue has been escalated now to their high level technicians, who still can't figure it out. Most of their attempts at fixes seem rather bogus to me, but let's hope they figure something out.

 

 

Thanks djbob for all the hard work. I can't wait to move over once this problem is fixed.

Posted

Actually, I'm still arguing with cPanel as of right now. They are making up excuses that I am confident are illegitimate, but I don't think I'm going to get anywhere with them.

Posted

Hello good sir i am haveing problems with adding domains to cpanel. I keep geting this error.

 

(Error from domain wrapper: Bind reloading on stevie using rndc zone: [vstafford.heliohost.org])

 

If you so kindly could you help me with this problem. i will be very greatful.

 

thank you

vstafford

 

account info:

username:

vlad7687

vstafford.heliohost.org

trying to add

vstafford.com

Posted

If you just wait a day, the domain should activate, regardless of the error. Let me know if you're okay in 24 hours.

Posted
If you just wait a day, the domain should activate, regardless of the error. Let me know if you're okay in 24 hours.

 

Thank you sir for all the hard work. I will wait 24 hours and try again

Posted
If you just wait a day, the domain should activate, regardless of the error. Let me know if you're okay in 24 hours.

 

I tried this and it did not work. D:

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