keke Posted October 29, 2020 Share Posted October 29, 2020 it won't let me install my system, I get a php error about the extensions, especially the iconv extension, I got the installer from the internet This software requires the PHP iconv extension. Please install or enable the iconv extension. I need to know if this extension is enabled, I'm on the johnny server Link to comment Share on other sites More sharing options...
flazepe Posted October 29, 2020 Share Posted October 29, 2020 This support request is being escalated to our root admins. Link to comment Share on other sites More sharing options...
softsys Posted October 29, 2020 Share Posted October 29, 2020 is the same problem? :v Link to comment Share on other sites More sharing options...
flazepe Posted October 29, 2020 Share Posted October 29, 2020 The iconv extension isn't installed on Johnny's PHP 7.2. For you, it's already installed (Tommy's PHP 7.3). Link to comment Share on other sites More sharing options...
flazepe Posted October 29, 2020 Share Posted October 29, 2020 Looks like you have two accounts, softsys and ssinc. As stated in our ToS, you're only allowed to have one account. Which one would you like to keep? Link to comment Share on other sites More sharing options...
softsys Posted November 3, 2020 Share Posted November 3, 2020 Looks like you have two accounts, softsys and ssinc. As stated in our ToS, you're only allowed to have one account. Which one would you like to keep?Why two accounts, I don't know if it is related to the fact that I am accessing from work, since there are several departments and we all use the same computers Link to comment Share on other sites More sharing options...
keke Posted November 3, 2020 Author Share Posted November 3, 2020 Looks like you have two accounts, softsys and ssinc. As stated in our ToS, you're only allowed to have one account. Which one would you like to keep?Why two accounts?? why is my user related Link to comment Share on other sites More sharing options...
keke Posted November 3, 2020 Author Share Posted November 3, 2020 Looks like you have two accounts, softsys and ssinc. As stated in our ToS, you're only allowed to have one account. Which one would you like to keep?Why two accounts?? why is my user related my account is free, there is a problem Link to comment Share on other sites More sharing options...
softsys Posted November 3, 2020 Share Posted November 3, 2020 Looks like you have two accounts, softsys and ssinc. As stated in our ToS, you're only allowed to have one account. Which one would you like to keep?Why two accounts, I don't know if it is related to the fact that I am accessing from work, since there are several departments and we all use the same computers donate only $ 5USD to my account, so I don't know if that's the problem Link to comment Share on other sites More sharing options...
softsys Posted November 3, 2020 Share Posted November 3, 2020 from what I see, the other user's account is free, so I would ask to keep my account since I made the donation and the other account is free, so you can do it again later Link to comment Share on other sites More sharing options...
keke Posted November 3, 2020 Author Share Posted November 3, 2020 there is a problem with my account being free, I cannot pay for an account, so I opted for the free account Link to comment Share on other sites More sharing options...
keke Posted November 3, 2020 Author Share Posted November 3, 2020 there is a problem with my account being free, I cannot pay for an account, so I opted for the free accountbut if there is a problem, I think I'd better look for another hosting provider Link to comment Share on other sites More sharing options...
keke Posted November 3, 2020 Author Share Posted November 3, 2020 I only need a backup of my account files Link to comment Share on other sites More sharing options...
softsys Posted November 3, 2020 Share Posted November 3, 2020 Did you request a backup of my account please, or is another donation required? Link to comment Share on other sites More sharing options...
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