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Under the (Cpanel) ftp accounts section > configure ftp client > there is the information one would need to setup their ftp client and one of the programs supported is Filezilla. I am familiar with setting up Filezilla and have used it on and off for quite some time, but when attempting to use the SFTP login, I can't seem to get through ( authenticate ).

 

This is the error

Error:	Authentication failed.
Error:	Critical error
Error:	Could not connect to server

 

 

Everything seems to be working fine on the very first attempt to connect; it asks if you want to accept the server's ssh key, I hit "yes" and told it to store the key for future use, but then it fails anyways. I'm using my normal login name / pass ,.. SFTP connection choice and port 1312.

 

Does this feature work for normal free accounts or is it disabled for us ? If it is, what am I missing ?

  • 3 weeks later...

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