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Posted

Hi

 

The other day(wedensday at 02:30 GMT) i regitered an account, but its still not activated

 

here is the confirmation email: (username and password have been masked out)

 

and the site seems ot have been down all of yesterday, what happened?

 

 

Dear clearsky,

Your hosting account at HelioHost has been installed. Here is your account information:

Username: ********

Password: *******

Domain: travian.clearsky.dk

Control Panel URL: http://travian.clearsky.dk/cpanel

 

Please note that you may have to wait for account validation before your account becomes active. If this is so, you will see a suspended message on your domain until validation.

 

Regards,

HelioHost Staff

 

Posted

Please wait another 24 hours. Did you point your nameservers to HelioHost? On the downtime issue, please see our News forum.

Posted
Please wait another 24 hours. Did you point your nameservers to HelioHost? On the downtime issue, please see our News forum.

 

 

yep, both my internal dns server and the external side aswell:

 

> travian.clearsky.dk

Server: ratatosk.DK.net

Address: 193.88.44.22

 

Non-authoritative answer:

travian.clearsky.dk internet address = 65.19.143.3

travian.clearsky.dk

primary name server = ns1.heliohost.org

responsible mail addr = ashoat.gmail.com

serial = 2008112002

refresh = 86400 (1 day)

retry = 7200 (2 hours)

expire = 3600000 (41 days 16 hours)

default TTL = 86400 (1 day)

travian.clearsky.dk MX preference = 0, mail exchanger

travian.clearsky.dk nameserver = ns2.heliohost.org

travian.clearsky.dk nameserver = ns1.heliohost.org

 

travian.clearsky.dk nameserver = ns2.heliohost.org

travian.clearsky.dk nameserver = ns1.heliohost.org

>

 

 

but hey - it looks like its working now

 

thanks a bunch

Posted

Hello.

I am having the same problem.

I have registered domain at domenca.si, and updated dns records to point to ns1.heliohost.org and ns2.heliohost.org.

 

But I still cant login.

 

domain is pgd-sovodenj.si

 

 

 

 

Hello.

I am having the same problem.

I have registered domain at domenca.si, and updated dns records to point to ns1.heliohost.org and ns2.heliohost.org.

 

But I still cant login.

 

domain is pgd-sovodenj.si

 

I forgot to mention, that I have registered domain more than 24 hours ago.

Posted

Turns out there was an error in the account creation daemon. I have fixed it and put the daemon on full throttle. Hopefully, all accounts should be validated soon :)

Posted
Turns out there was an error in the account creation daemon. I have fixed it and put the daemon on full throttle. Hopefully, all accounts should be validated soon :)

Hey

I signed up with Heliohost on Friday, but my account hasn't been activated.

I know you are having some troubles and I'm in no rush, I was just wondering when my account would be activated.

The domain was www.warriorsofnargathrond.com

Thanks very much

Jonno

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