clearsky Posted November 21, 2008 Posted November 21, 2008 Hi The other day(wedensday at 02:30 GMT) i regitered an account, but its still not activated here is the confirmation email: (username and password have been masked out) and the site seems ot have been down all of yesterday, what happened? Dear clearsky, Your hosting account at HelioHost has been installed. Here is your account information: Username: ******** Password: ******* Domain: travian.clearsky.dk Control Panel URL: http://travian.clearsky.dk/cpanel Please note that you may have to wait for account validation before your account becomes active. If this is so, you will see a suspended message on your domain until validation. Regards, HelioHost Staff
Ashoat Posted November 21, 2008 Posted November 21, 2008 Please wait another 24 hours. Did you point your nameservers to HelioHost? On the downtime issue, please see our News forum.
clearsky Posted November 21, 2008 Author Posted November 21, 2008 Please wait another 24 hours. Did you point your nameservers to HelioHost? On the downtime issue, please see our News forum. yep, both my internal dns server and the external side aswell: > travian.clearsky.dk Server: ratatosk.DK.net Address: 193.88.44.22 Non-authoritative answer: travian.clearsky.dk internet address = 65.19.143.3 travian.clearsky.dk primary name server = ns1.heliohost.org responsible mail addr = ashoat.gmail.com serial = 2008112002 refresh = 86400 (1 day) retry = 7200 (2 hours) expire = 3600000 (41 days 16 hours) default TTL = 86400 (1 day) travian.clearsky.dk MX preference = 0, mail exchanger travian.clearsky.dk nameserver = ns2.heliohost.org travian.clearsky.dk nameserver = ns1.heliohost.org travian.clearsky.dk nameserver = ns2.heliohost.org travian.clearsky.dk nameserver = ns1.heliohost.org > but hey - it looks like its working now thanks a bunch
matjaz Posted November 22, 2008 Posted November 22, 2008 Hello. I am having the same problem. I have registered domain at domenca.si, and updated dns records to point to ns1.heliohost.org and ns2.heliohost.org. But I still cant login. domain is pgd-sovodenj.si Hello. I am having the same problem. I have registered domain at domenca.si, and updated dns records to point to ns1.heliohost.org and ns2.heliohost.org. But I still cant login. domain is pgd-sovodenj.si I forgot to mention, that I have registered domain more than 24 hours ago.
Ashoat Posted November 22, 2008 Posted November 22, 2008 Turns out there was an error in the account creation daemon. I have fixed it and put the daemon on full throttle. Hopefully, all accounts should be validated soon
Jonno Posted November 23, 2008 Posted November 23, 2008 Turns out there was an error in the account creation daemon. I have fixed it and put the daemon on full throttle. Hopefully, all accounts should be validated soon Hey I signed up with Heliohost on Friday, but my account hasn't been activated. I know you are having some troubles and I'm in no rush, I was just wondering when my account would be activated. The domain was www.warriorsofnargathrond.com Thanks very much Jonno
Ashoat Posted November 24, 2008 Posted November 24, 2008 We are currently processing Friday's account. Should be done sometime tomorrow.
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