seraah Posted January 24, 2020 Posted January 24, 2020 Greetings, When trying to login to my account (Username: shristys) (email: dreamdiaries1@gmail.com)I am greeted with a screen stating my account has been archived due to inactivity.Might you please unarchive my account so that I may continue using it regularly?Thanks in advance,
Flaze Posted January 24, 2020 Posted January 24, 2020 This support request is being escalated to our root admin.
Byron Posted January 24, 2020 Posted January 24, 2020 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted January 24, 2020 Posted January 24, 2020 Done. You should now be able to log in and your website should start working within 2 hours.
seraah Posted January 25, 2020 Author Posted January 25, 2020 well that was quick, thank you very much!
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