subbu199 Posted November 22, 2019 Posted November 22, 2019 Hi Team, My account archived since I haven't logged into my account for a while. Can you please help me to restore my account? USERNAME : subbu199 Thanks
Flaze Posted November 22, 2019 Posted November 22, 2019 Your account username is actually subbu19. This support request is being escalated to our root admin.
Byron Posted November 23, 2019 Posted November 23, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted November 23, 2019 Posted November 23, 2019 Done. You should now be able to log in and your website should be working again.
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