[Solved] Account Queued For The Past Week

[webdevsemo]

Hi, I was on Tommy (up yet?), you guys gave me a Ricky account a week ago (thank you), added my domain and installed wordpress on it, and since then I get this message when I go to my domain: 

 

<<Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.>>

 

Please advise. Thank you. 

 

P.S. The username on the new Ricky account is wbdvsm. 

Edited September 25, 2019 by webdevsemo

[Luigi123]

It’s working for me.

 

Please clear your cache.

[Luigi123]

Also great news!

 

Tommy is back now:

 

https://www.helionet.org/index/topic/36995-tommy-is-back/

[BlueyEmperor]

Your domain index page is accessible, however, I have a feeling Wordpress is your issue. It is known to have high usage and Ricky at the moment is still experiencing higher load. This could be why you are unable to load your site.

[webdevsemo]

Thanks for the news about Tommy. I see that I can't just log back into the account that had Tommy on it. Should we do something so that I can do that or should I ask that you transfer my new login, which is on Ricky, to Tommy? Thanks.

[BlueyEmperor]

Users previously on Tommy are in the process of receiving invites. All you need to do is wait for an email. If you used the same email to sign up on Ricky as Tommy, you will be transferred. Otherwise if you didn’t, you can request for your Ricky account to be moved once you get the invite.

[webdevsemo]

ok, thanks