Account recreation

[allu62]

Hi. Someone there, who could me give some advise, how to do? I had an account on Tommy and my site down since the disk crash. 1 month now and really time to bring it up again. Tommy would be back on September, 9th, I read. How sure is this information? Would it perhaps be better for me to create the account on Ricky and then transfer it to Tommy, if it is back? But, may the Tommy backups directly be used via C-Panel on Ricky? Would Perl and MySQL work without modifications to do? And, concerning the transfer, will it be done by HelioHost, automatically or on demand? Or will I have to delete the Ricky account and recreate it on Tommy (with perhaps a new donation in order to receive an invitation)? Really impatient to restart working on my site. Any helpfull advice appreciated. Thanks in advance.

 

[Flaze]

1 month now and really time to bring it up again. Tommy would be back on September, 9th, I read. How sure is this information?

We are uncertain.

 

 

Would it perhaps be better for me to create the account on Ricky and then transfer it to Tommy, if it is back? But, may the Tommy backups directly be used via C-Panel on Ricky?

You can restore your backup on any server without problems.

 

 

Would Perl and MySQL work without modifications to do?

MySQL should be fine. Not sure about Perl.

 

 

And, concerning the transfer, will it be done by HelioHost, automatically or on demand?

On demand. If you already created a new account on Ricky or Johnny, a root admin will move your account to Tommy. You need to make a post on the customer service forum.

 

If you didn't create a new account by the time Tommy is fixed, we will send you an invitation link via email instead.

 

 

Or will I have to delete the Ricky account and recreate it on Tommy (with perhaps a new donation in order to receive an invitation)

You don't need to donate since you were on Tommy.

 

Moved to Questions.