menuka Posted August 23, 2019 Posted August 23, 2019 Hi, My Heliohost account has been archived due to inactivity. I would like to continue using this account. Could any admin reactivate my account?
Flaze Posted August 23, 2019 Posted August 23, 2019 This support request is being escalated to our root admin. 1
Byron Posted August 23, 2019 Posted August 23, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... 1
Byron Posted August 23, 2019 Posted August 23, 2019 Done. You should now be able to log in and your website should start working within 2 hours. 1
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