kelvin97 Posted August 22, 2019 Share Posted August 22, 2019 Hi, can you please un-archive my account? My heliohost username is kelvin97lui I am on the johnny helio host. Thanks. Link to comment Share on other sites More sharing options...
flazepe Posted August 22, 2019 Share Posted August 22, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted August 22, 2019 Share Posted August 22, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted August 22, 2019 Share Posted August 22, 2019 Done. You should now be able to log in and your website should start working within 2 hours. Link to comment Share on other sites More sharing options...
Recommended Posts