jimmykd Posted July 29, 2019 Posted July 29, 2019 Dear Sir, I am a regular user of heliohost.org, due to some health issue I am not able to access my heliohost account for previous months, for that reason my account was suspended, I therefore requesting to the admin to reactivate my account, so that I can use again, I really badly need this account, as I have my a large amount of effort in that account. Hope you will consider my situations and help me to figure out the problem. My username : jimmykd Server : tommy.heliohost.org Thanking you pardon me if any error in my language.
Flaze Posted July 29, 2019 Posted July 29, 2019 This support request is being escalated to our root admin.
Byron Posted July 29, 2019 Posted July 29, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted July 29, 2019 Posted July 29, 2019 Done. You should now be able to log in and your website should be working again.
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