pete20r2 Posted June 18, 2019 Share Posted June 18, 2019 Hi,I went inactive and my account was archived.I think the account may be called uwalcs. Thanks Link to comment Share on other sites More sharing options...
flazepe Posted June 18, 2019 Share Posted June 18, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
pete20r2 Posted June 18, 2019 Author Share Posted June 18, 2019 I think I accidentally posted in the wrong subforum... Link to comment Share on other sites More sharing options...
flazepe Posted June 18, 2019 Share Posted June 18, 2019 All good! Link to comment Share on other sites More sharing options...
Byron Posted June 18, 2019 Share Posted June 18, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted June 18, 2019 Share Posted June 18, 2019 Done. You should now be able to log in and your website should start working within 2 hours. Link to comment Share on other sites More sharing options...
pete20r2 Posted June 18, 2019 Author Share Posted June 18, 2019 Thank you Link to comment Share on other sites More sharing options...
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