[Solved] account name change

[zaldivar]

Hi,

 

I just opened an account on HelioHost (Tommy). I was looking on using the name zaldivar but it was not available, so I went with jzaldiva. At the end of the registration; i was informed I already had a support (HelioNet) account with the name zaldivar and my email. So I'm thinking that's the reason I couldn't use zaldivar as my username as intended.

 

I understand that to change the user account at HelioHost, this account's name needs to be changed (it can be changed back once the account on HelioHost is created), and the account at HelioHost needs to be deleted, and a new one needs to be created.

 

Would I need a new invite or can I use the one I have? 

 

Thanks in advance.

 

Regards,

[Byron]

You would need a new invite after you've deleted your account.

 

http://www.heliohost.org/classic/support/scripts/delete

 

I'll change your helionet user name so you can signup with that name: zaldivar

 

Let us know when you've deleted the old account and we'll send you a new invite. Once the account is created, post back and we'll change your helionet username back.

[zaldivar]

Thanks. I just ran the deletion script.

[Byron]

Invite sent.

[zaldivar]

... And now the account is created. Thank you!

[Byron]

And your forum account is changed back to: zaldivar

[zaldivar]

Again: Thank you so much!

 

Best regards,