patrick8 Posted November 9, 2018 Posted November 9, 2018 Hi, I was unable to use internet to keep account status up to date within 30 days. I'd appreciate it if I could get my account back on Tommy, if the data was there, that'd be greatly appreciated too. No rush.Thank you again for all the heilioNet team does!
Luigi123 Posted November 9, 2018 Posted November 9, 2018 It’s archived. Escalating to have it restored.
Byron Posted November 9, 2018 Posted November 9, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted November 9, 2018 Posted November 9, 2018 Done. You should now be able to log in and your website should be working again.
Recommended Posts