tssinfo Posted July 29, 2018 Share Posted July 29, 2018 Hi Since 3 days, I am trying to reach https://tommy.heliohost.org:2083/cpsess4027110567/frontend/paper_lantern/mime/redirect.html this, but could not. Usually I will get a login page, but could not get it. Today I am able to see login page, but could not login. Kindly help me what has been wrong with my account? Is my account got suspended? Regards,TSSInfo Link to comment Share on other sites More sharing options...
Byron Posted July 29, 2018 Share Posted July 29, 2018 Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. Link to comment Share on other sites More sharing options...
tssinfo Posted July 29, 2018 Author Share Posted July 29, 2018 Hi Thanks for the quick reply! I am using my account continuously, some time my earlier booked marked URLs also not able to load, it is continuously loading and finally, it is saying not able to load the page. This is happening since 3 to 4 days. For sure, I am keep on logging into my account and deploying the war files. Anyhow I am renew my account. Thanks!TSSInfo Link to comment Share on other sites More sharing options...
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