HelioHost Posted January 30, 2017 Posted January 30, 2017 You can now create a Heliohost account with a gmx.com email account. The Heliohost admins have been rather perplexed as to why gmx.com was refusing our emails, but the mystery has now been solved. The problem was gmx.com is very rigidly interpreting RFC 2822.2.1.1 https://tools.ietf.org/html/rfc2822#section-2.1.1 which states that no lines in an email can exceed the length of 1000 characters. Gmx.com is the only email provider we know of that enforces this line length requirement. The result was our emails were being refused and wouldn't end up in the inbox or spam box or anywhere. After combing through gigabytes of log files by hand the vague error message was found. All of Heliohost's emails should now conform to this archaic rule which means they should end up in even more inboxes than before. A big thanks goes out to our users for pointing out this issue, and as always please let us know if you're having trouble receiving our emails.
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