HelioHost Posted September 20, 2016 Posted September 20, 2016 Johnny php, cpanel, and some other services are offline for now. The numerous crashes on Johnny over the last few years seem to have done irreparable damage to his filesystems and he can't carry on any longer. The hard drives all seem to be functioning properly and the data seems to be intact, but the filesystem itself is quite damaged which prevents the server from running correctly. Both the /var/ partition and the /usr/ partition are in read-only mode, but the server is technically online. We have stopped all new accounts from being created on Johnny, and we recommend current Johnny users begin backing up their data to move to Stevie or Tommy. FTP is working and we recommend using it to backup your files. Since MySQL on Johnny is offline you won't be able to backup your databases without help. Furthermore, only MyISAM tables will be able to be backed up while Johnny remains broken. If you have any InnoDB tables you'll either need to wait for Johnny to be fixed or use your most recent backup. Once everything is backed up and saved off of Johnny's system we will be decommissioning him and rebuilding him from the ground up. With the recent memory, storage, and system upgrades we have done to Johnny we think this is the best way to get him stable so we won't have to worry about him crashing all the time anymore. Let us know if you need any help with anything by posting on our support forums at http://helionet.org/ Also, our apologies for any inconvenience this downtime may cause you.
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