isabellekbps Posted June 26, 2016 Posted June 26, 2016 Can anyone pinpoint what the problem/s can be? I re-uploaded site error log returns:[sun Jun 26 07:33:46 2016] [error] [client 67.82.160.79] File does not exist: /home/twoglobe/public_html/500.shtml[sun Jun 26 07:33:46 2016] [alert] [client 67.82.160.79] /home/twoglobe/public_html/index.html/.htaccess: Invalid command '{\\rtf1\\ansi\\ansicpg1252\\cocoartf949\\cocoasubrtf540', perhaps misspelled or defined by a module not included in the server configuration[sun Jun 26 07:28:26 2016] [error] [client 66.249.79.237] File does not exist: /home/twoglobe/public_html/500.shtml[sun Jun 26 07:28:26 2016] [alert] [client 66.249.79.237] /home/twoglobe/public_html/index.html/.htaccess: Invalid command '{\\rtf1\\ansi\\ansicpg1252\\cocoartf949\\cocoasubrtf540', perhaps misspelled or defined by a module not included in the server configuration[sun Jun 26 07:28:26 2016] [error] [client 66.249.79.244] File does not exist: /home/twoglobe/public_html/404.shtml[sun Jun 26 07:28:26 2016] [error] [client 66.249.79.244] File does not exist: /home/twoglobe/public_html/robots.txt[sun Jun 26 07:11:53 2016] [error] [client 67.82.160.79] File does not exist: /home/twoglobe/public_html/500.shtml[sun Jun 26 07:11:53 2016] [alert] [client 67.82.160.79] /home/twoglobe/public_html/index.html/.htaccess: Invalid command '{\\rtf1\\ansi\\ansicpg1252\\cocoartf949\\cocoasubrtf540', perhaps misspelled or defined by a module not included in the server configuration Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, webmaster@******.heliohost.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Byron Posted June 26, 2016 Posted June 26, 2016 If your trying to create error pages for your site, you'll need to edit your .htaccess file to include the full path to your error pages like this: ErrorDocument 403 http://your-site/error-page.shtml ErrorDocument 404 http://your-site/error-page.shtml ErrorDocument 500 http://your-site/error-page.shtml
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