janisek Posted April 17, 2015 Posted April 17, 2015 Hello!I forgot my cPanel password. I've tried to reset it, but when I enter the Confirmation code nothing happens.I've tried clearing my browser's history and I've tried different browser too, but with the same results.Could anyone here help me with that. Pretty please! my username is janisek
Ice IT Support Posted April 18, 2015 Posted April 18, 2015 Your account is listed as inactive in our database. Try reactivating it at http://www.heliohost.org/home/support/scripts/renew and then reset your password. If you still have no luck, let me know and I can manually reset it.
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