jmeelz0 Posted February 3, 2015 Share Posted February 3, 2015 Domain name -- toofanny.comUsername -- jmeelz0Server -- stevie I created a new account ~36 hours ago and cannot log into cPanel from both heliohost.org and stevie.heliohost.org:2082. The account seems ready because the queue status script returns the following: "Your account has been created and you can now login at heliohost.org." I have tried to log in from 3 different IP addresses and still have not been able to. How can I log in to cPanel? Quote Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2015 Share Posted February 3, 2015 I've reset your password and emailed it to the email account you signed up with. Quote Link to comment Share on other sites More sharing options...
jmeelz0 Posted February 3, 2015 Author Share Posted February 3, 2015 I have tried logging in to cPanel using the new password on both stevie.heliohost.org:2082 and the heliohost.org homepage from 2 different IP addresses and still cannot successfully log in "because the server where this page is located stopped responding." Quote Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2015 Share Posted February 3, 2015 Can you post the ip's your trying to login from? Quote Link to comment Share on other sites More sharing options...
jmeelz0 Posted February 3, 2015 Author Share Posted February 3, 2015 1. 63.119.49.2542. 172.56.23.189 Quote Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2015 Share Posted February 3, 2015 Neither of those ips are blocked by our firewall and brute force isn't showing any problems with them either. I was able to login to your account using this url: http://toofanny.com/cpanel Make sure your entering everything in lowercase. In fact just copy your username here to enter: jmeelz0 If you still can't login, please provide me with a screen shot of what it returns after you hit the submit button. Quote Link to comment Share on other sites More sharing options...
jmeelz0 Posted February 3, 2015 Author Share Posted February 3, 2015 Even after clearing cache, visiting http://toofanny.com/cpanel directs me to http://stevie.heliohost.org:2082 and then times out. I am using all lowercase. Screenshot here: http://i.imgur.com/t8ZbwUc.png The forum attachment uploader repeatedly failed to upload this screenshot. Quote Link to comment Share on other sites More sharing options...
Byron Posted February 3, 2015 Share Posted February 3, 2015 Even after clearing cache, visiting http://toofanny.com/cpanel directs me to http://stevie.heliohost.org:2082 and then times out. It should redirect you there. Try this login and let me know what happens: http://cpanel.stevie.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
jmeelz0 Posted February 4, 2015 Author Share Posted February 4, 2015 I am able to log in using that URL. Quote Link to comment Share on other sites More sharing options...
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