[Answered] Issue With Hosting Account

[hunter2238]

Hello,

I've been trying to change the domain on my account for quite some time now, but when I try to change my domain, it says that the password is invalid. Also, when I visit my current site, I get a bing search. Please help! My current domain is thehuntershow.heliohost.org, and I am on the johnny server. Thanks

[Byron]

I'm not seeing that domain in our database. Did you forget to login every 30 days? What's your username?

[hunter2238]

My username is tbzone.

[Byron]

This is the domain I'm seeing for that username:

 

http://huntersplace.heliohost.org/

 

but it's not working. What domain name do you want it changed to?

 

Would you like me to change your password and send it to the email you registered with?

[hunter2238]

That's what I don't understand, why it wasn't working. I would like it changed to hdpradio.heliohost.org, and go ahead and change the password. Is it possible for you to change the username also? If so, could it be changed to hdpradio?

[Byron]

Since your wanting to change everything, why not just let me delete the old account and you signup with the new info?

[hunter2238]

That's a good idea, maybe things will work again, and I won't get any bing searches. Go ahead and delete the account, can you send me a confirmation to my registered email address?

[Byron]

Looks like the Johnny server is down right now. Not sure why. I've contacted Krydos to see if he's aware of it. I'll delete the account when it's back up and let you know when you can signup again.

[hunter2238]

Please send me an email at the email address that is registered under my current account when the account is deleted is possible.

[Byron]

Okay I've deleted your account.