kymercer Posted December 10, 2014 Share Posted December 10, 2014 HelioHost username kymercerserver steviemain domain kymercer I don't understand what is happening. Why is my account being suspended so often? Link to comment Share on other sites More sharing options...
Byron Posted December 10, 2014 Share Posted December 10, 2014 You were suspended for malware again. You never did remove the offending file: /home/kymercer/public_html/ha.pl: Trojan.IRCBot-1142 FOUND This was the same file I asked you to remove the last time: http://www.helionet.org/index/topic/20186-suspended-kymercer/ Link to comment Share on other sites More sharing options...
kymercer Posted December 10, 2014 Author Share Posted December 10, 2014 I was to receive an email notifying me of when it was ready. I never did get the email. Now I need to know the ftp info. I seem to have lost my ftp login. I can't go in through the control panel because I'm suspended, so I need to ftp in to grab the file and clean things up. As an aside ... is there something I could/should be doing to prevent these things being put on my site? Or is it a security issue on your end? Link to comment Share on other sites More sharing options...
Byron Posted December 11, 2014 Share Posted December 11, 2014 I unsuspended your account. Just login and remove this file: /home/kymercer/public_html/ha.pl ftp login is the same as cpanel login. ftp.kymercer.heliohost.org Link to comment Share on other sites More sharing options...
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