facditul Posted December 2, 2014 Posted December 2, 2014 Hi, my account was suspended but i don't know why. Username: facditulServer: StevieMain Domain: facditul.heliohost.org Regards,Facundo
Byron Posted December 3, 2014 Posted December 3, 2014 Your account was suspended for the following reason: Malware. 1 file(s). Php.Trojan.Spambot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Edit: This is the offending file: /home/facditul/public_html/ofuscado.php
facditul Posted December 10, 2014 Author Posted December 10, 2014 Byron:Sorry for the delay in response.I didn't read the topic until today.The file in cuestion is a simple php obfuscate test that i've forget to delete.It's possible to get account enabled again so i can delete it?Thanks,Facundo
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