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Customer Service

Trying To Reset Password, Not Receiving Email.

moonrkr

By moonrkr
September 30, 2014 in Customer Service

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https://helionet.org/index/topic/19985-trying-to-reset-password-not-receiving-email/

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moonrkr

Newbie

moonrkr

Posted September 30, 2014

Posted September 30, 2014

I' ve tried several times to reset my password. Not receiving the email for reset.

Checked spam folder... everywhere... no email. Erased cookies, cache from browser. Nothing.

Please, I need to reset my pw.

Thanks.

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Explorer

Byron

Posted October 1, 2014

Posted October 1, 2014

Please post the following information:

Your cPanel username
Your main domain
The server that you are on

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