blisser Posted August 24, 2014 Share Posted August 24, 2014 Username: blisserServer: steviemain domain: http://bekicot.heliohost.org/ Please help, i got this message when i tried to renew my account."We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." Link to comment Share on other sites More sharing options...
Byron Posted August 24, 2014 Share Posted August 24, 2014 Your account was suspended for the following reason: Malware. 2 file(s). Win.Trojan.Wpbrutebot-2 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. Link to comment Share on other sites More sharing options...
blisser Posted August 24, 2014 Author Share Posted August 24, 2014 This is strange, I didn't upload any file for a couple of months.I did backup all my files and scanned it on my laptop with MSE AV (latest update) and there were no threat. I think it's a false-positive.Can you help me find the infected files? Link to comment Share on other sites More sharing options...
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