500 Internal Server Error

[Blazeweb]

my website is working correctly with everything setup including the database but 80% of the time i receive this error message

 

internal server error 500

The server encountered an internal error or misconfiguration and was unable to complete your request.

 

User: blazeweb

Domain: blaze.ml

 

i have 2 software installed

wordpress and mybb

both of them go down with the same error so it is not a software issue

i am also using cloudflare

there are no errors that show in the cpanel error log function

[Tjoene]

Perhaps this will help:

 

500 errors can be caused by a lot of things. The most common are

1. Exceeding Process Limit The solution is to not run as many processes. Opening cpanel, connecting to FTP, checking mail, connecting to webdisk, etc all increase your process count, and if you exceed your limit php will show 500 errors since it cannot start a new php process. This sometimes affects only the webmaster since opening cPanel and FTP etc is common when you're editing your site, but normal users won't have these errors since they will only be accessing your website not all the other services. The process limit is higher on Johnny so for some websites the solution to 500 errors might be to switch servers.
   
2. Syntax Error in .htaccess If you have a syntax error in one of your .htaccess files it can cause a 500 error. The easiest way to check if this is the case is to delete or rename your .htaccess files and see if the 500 error goes away.
   
3. Incorrect Permissions If the script or the directory that the script is in doesn't have the correct permissions it can cause 500 errors too. If you're running a php script the file permission should be 644. If you're running a cgi script it should have 755 permissions. Your directories should have 755 or 750 permissions.
   
4. Exceeding Time Limit If your script exceeds the time limit it can be killed by the system which will also result in a 500 error. The solution to this problem is to break your long executing scripts into multiple faster scripts that can call each other. For instance longscript.php always results in a 500 error because it exceeds the time limit, but if script1.php runs for a short time, and then calls script2.php which calls script3.php they can together execute the same code as longscript.php without exceeding the time limit and being killed.
   
5. High Server Load If the server is currently experiencing high server load scripts can return a 500 error when they would normally work. This is more common on Johnny than Stevie since Johnny is more unstable, and accounts that cause high load on Stevie are suspended. There isn't really anything that can be done about high load 500 errors other than trying again later when the load is lower.
   

[Blazeweb]

even when im not using any of my cpanel functions or the website i still get this 500 error when i visit my website i think my website is being ddos i see this in my error log and it is being spammed over and over again

[error] [client 141.101.92.14] client denied by server configuration

 

oh this ip is cloudflares ip........

i unblocked the ip and it is still showing the 500 error

[hussam]

even when im not using any of my cpanel functions or the website i still get this 500 error when i visit my website i think my website is being ddos i see this in my error log and it is being spammed over and over again [error] [client 141.101.92.14] client denied by server configuration oh this ip is cloudflares ip........ i unblocked the ip and it is still showing the 500 error

Go to cloudflare control panel and under basic security protection, select "I am under attack".

Wait a few minutes and go to your website.

There is a major DDoS targetting XML-RPC in Wordpress and Druapl right now. Upgrade to Wordpress 3.9.2 to fix the bug causing the DDoS.

 

Then remove the "I am under attack" setting and your website should be back to normal.

[Blazeweb]

i have already sorted out the [client 141.101.92.14] spam in my error logs it was cloudflare i blocked the ip by mistake but thx for the help

[eliashas]

Sorry, wrong thread!

Edited August 7, 2014 by eliashas

[hussam]

i have already sorted out the [client 141.101.92.14] spam in my error logs it was cloudflare i blocked the ip by mistake but thx for the help

For the record, all your visitors are going to show up as cloudflare IPs in error logs because you are behind cloudflare proxy.

[Blazeweb]

i have deleted wordpress and still using mybb but i am still getting the 500 error

[hussam]

your website opens fine. it shows the mybb page.

you really did not need to delete wordpress, just secure it while you update it.

[Blazeweb]

it turns out that wordpress was the cause of this problem that is why i had to delete it

[hussam]

it turns out that wordpress was the cause of this problem that is why i had to delete it

If you decide to use wordpress again, 3.9.2 fixes the bug that caused your website to use all your resources and caused the 500 error.

[Blazeweb]

I reinstalled WordPress 3.9.2 but it causes problems with sql for both WordPress and mybb saying that it cannot connect to database

I have deleted WordPress and I am not installing it until it gets fixed