apotheos Posted July 27, 2014 Posted July 27, 2014 (edited) HelioHost username: warzoneserver my account is on: stevieyour HelioHost main domain: warzone.heliohost.org i have logged in so i guess is there another reason for this if is easy can you tell me?thank you for your time. edit: i forgot to add title but you must have some problem with pressing use full editor button to edit my title Edited July 27, 2014 by apotheos
Byron Posted July 27, 2014 Posted July 27, 2014 Your account was suspended for the following reason: Malware. 2 file(s). Win.Trojan.11970 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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