Encountered An Error During Installation - Unable To Add User Xyz

[yd306]

Server: Stevie

Desired hosting Username: xyz

Desired Domain: allanyue.tk

Helionet Username: yd306

 

Dear support,

 

I've tried numerous times to sign up for a hosting account but I get an email saying:

 

 

Dear xyz,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Unable to add user xyz

 

Please visit http://www.heliohost...ipts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

 

 

I have tried many usernames, but none of them worked. I have tried: wr207, wr4909, proms74, proms77, maplenet, and beta. All have failed.

 

Could you please help fix this problem?

 

Thanks.

[Byron]

Try signing up now.