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Posted

Hi Heliohost Team

Good Day.

I am have e problem.

 

I cretae Stevie account;

Account Info mailL;

 

Dear ahmettr,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: ahmettr (note: case sensitive!)

Domain: ahmetturan.kim

Control Panel URL: http://ahmetturan.kim/cpanel

 

But 1

 

Dear ahmettr,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Sorry, a DNS entry for ahmetturan.kim already exists, please delete it first (from all servers in the DNS cluster).

 

Please visit http://www.heliohost...ipts/signup.php and try to signup again.

 

says.

 

ı dont deleting entry, please ahmetturan.kim domain entry deleting

 

 

and dont work script ; http://www.heliohost...sername=ahmettr

 

 

 

--------------------------------------------------------------------------------------------------------

I create Account; ahmettr

Domain ahmetturan.heliohost.org

 

I add domains in the panel, Ahmetturan.kim but can not be.

 

Says İnfo: ahmetturan.kim is owned by another user.

 

It was three days. Domain not deleted from the database.

 

Please help me. :/

Posted

I'm showing user ahmettr with the domain name ahmetturan.kim as being created today. And I'm not seeing this domain in out database: ahmetturan.heliohost.org

 

ahmetturan.kim should be up by tomorrow.

Posted

I created the account with the user name ahmettr and domain name ahmetturan.kim

 

When I made the DNS routing.

 

hopefully works...

 

Thanks Helio Team

Thanks @Byron

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