lwk Posted June 12, 2014 Share Posted June 12, 2014 HI. My account is Trusty. When I try to use Webmail, a message shows 'User Trusty is not authorised for Mail'. I can use it before. Could you fix it? Link to comment Share on other sites More sharing options...
Byron Posted June 12, 2014 Share Posted June 12, 2014 Are you using all lowercase when you type 'trusty'? Link to comment Share on other sites More sharing options...
lwk Posted June 13, 2014 Author Share Posted June 13, 2014 I click 'go to webmail login' and horde. I didn't type anything. The message shows. Link to comment Share on other sites More sharing options...
Byron Posted June 13, 2014 Share Posted June 13, 2014 Horde is broke on the Stevie server so you'll need to use another email besides Horde. Link to comment Share on other sites More sharing options...
lwk Posted June 13, 2014 Author Share Posted June 13, 2014 I use roundcube but it showsDATABASE ERROR: CONNECTION FAILED!Unable to connect to the database!Please contact your server-administrator. Â I go to email account page. I click more selection box and select webmail access.I login in the email account but it show a login panel. What is the username and password? Link to comment Share on other sites More sharing options...
Byron Posted June 13, 2014 Share Posted June 13, 2014 Sorry I forgot both are not working. See about half way down:Â http://www.helionet.org/index/topic/18875-stevie-mysql-common-questions-and-problems/Â You'll need to use Squirrel mail. Link to comment Share on other sites More sharing options...
lwk Posted June 13, 2014 Author Share Posted June 13, 2014 I can enter the Squirrel mail page. It didn't need login or selecting email account. I think it does not specify what email account it serve. Link to comment Share on other sites More sharing options...
Byron Posted June 13, 2014 Share Posted June 13, 2014 It would be your default email that you login with the same username and password as cpanel login. Link to comment Share on other sites More sharing options...
lwk Posted June 14, 2014 Author Share Posted June 14, 2014 not same as the panel login. Link to comment Share on other sites More sharing options...
Byron Posted June 14, 2014 Share Posted June 14, 2014 If it's not the same as cpanel login, then how did you login? Link to comment Share on other sites More sharing options...
lwk Posted June 14, 2014 Author Share Posted June 14, 2014 My steps: I go to email account page. I click 'more' selection box of an email and select webmail access.I login in the email account but it shows a login panel. The login panel may be for administration user.Please see the pictures. Link to comment Share on other sites More sharing options...
Byron Posted June 14, 2014 Share Posted June 14, 2014 But your able to login with cpanel username and password right? Link to comment Share on other sites More sharing options...
lwk Posted June 15, 2014 Author Share Posted June 15, 2014 Yes. Link to comment Share on other sites More sharing options...
lwk Posted June 24, 2014 Author Share Posted June 24, 2014 Could you check my email account? I can't receive Email. I try to configure Outlook but the response is the login inforamtion is incorrect. Link to comment Share on other sites More sharing options...
Byron Posted June 24, 2014 Share Posted June 24, 2014 Are you able to login to your cpanel email and send and receive emails from there? Link to comment Share on other sites More sharing options...
Recommended Posts