[Solved] Suspended : Josimar

[Josimar]

Username : josimar

Server : johny

Heliohost main domain : Unisoft.heliohost.org

 

I can't login because I forgot me password and I can't get a new password.

Thanks

[Byron]

Does this account belong to you also?

 

http://josimardamian.heliohost.org/

 

You do know your only allowed one account per user?

[Josimar]

Hi,

I know it's allowed one account per user.

But this account doesn't belong to me.

http://josimardamian.heliohost.org/

 

Me account is unisoft.heliohost.org, as you can see in email below.

Please, can you help me?

Josimar

---------–-----------------------------

Dear josimar,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: josimar (note: case sensitive!)

Domain: Unisoft.heliohost.org

Control Panel URL: http://Unisoft.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

If you would like to check the status of your account in the creation queue, please visit http://www.heliohost.org/scripts/status.php?username=josimar.

 

Regards,

HelioHost Staff

[Byron]

This account: josimardamian.heliohost.org has the same username and email as Unisoft.heliohost.org

[Josimar]

Realy? I can't remember that. Can It been done without my perception? Sorry, about that. I'll delete it. Can I do it and keep the first one?

[Byron]

Go ahead and delete it from here and let me know and I'll see about getting the other account up since it shows suspended but active too:

 

http://www.heliohost.org/home/support/scripts/delete