[Solved] Suspended: Slakken

[Slakken]

Slakken

Johnny

slakkenforum[dot]nl

 

Renewal didn't work, I forgot to login for a while since my website (forum) runs on its own

[Tjoene]

Your account was suspended for the following reason:

 

Malware. 4 file(s). PHP.Rst FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

[Slakken]

Ok, I'll make backups and see what's wrong. Can't imagine malware, unless one of my users uploaded something strange

 

Your account was suspended for the following reason: Malware. 4 file(s). PHP.Rst FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

 

Can I please have the filenames that are supposed to be malware?

[Byron]

You can find the file here:

 

/home/slakken/public_html/slakkenforum.nl/cache/tpl_slakkenforum_ucp_pm_viewmessage_print.html.php

[Slakken]

I'm deleting the whole site right now and I'm starting with a completely fresh install without malware. I'm hoping that my account can be restored permanently instead of 24hrs, since the malware will be gone soon.

[Byron]

As long as you don't delete your account, you can restore your site (files and folders) and it will be up immediately.