[Solved] Trouble Logging In To Cpanel On Stevie

[fsps]

I've been having trouble logging into cPanel for about 2 weeks. My account (fldstn) was inactivated on 2/28 for inactivity. I reactivated it later that day but have not been able to log in to cPanel yet. When I try to log in from the HelioHost front page, I get the error "Oops! Google Chrome could not connect to stevie.heliohost.org:2082" Is there something else wrong with my account? Please advise.

[jje]

Hi,

 

Do you have any possible firewalls or routers in place that could blocking the port 2082? Workplaces often tend to do this.

 

Thanks

[fsps]

Thank you for pointing me to the firewall. I'm just logging in from home, but apparently my little gateway was reconfigured. Cheers!