Addon Domain Error!

[souravndp]

I tried to add an domain in my cpanel as an addon domain to my account. domain name--happybirthday.eu.org

I got the following error--"Error from domain wrapper: happybirthday.sourav1.heliohost.org is owned by another user."

can someone please explain the error and help me to avoid the error? also please explain why happybirthday is a subdomain? I tried to add an domain name. Sorry, if I sound like a newbie. :-P

Thanks a ton in advance.

[Tjoene]

You need to point your NS-records to ns1.heliohost.org and ns2.heliohost.org.

 

At the moment, they are pointing to:

Name Server:AUTH1.DNS.ELM.NET

Name Server:NS2.ABSOLIGHT.NET

Name Server:NS1.ABSOLIGHT.NET

Name Server:DNS3.GANDI.NET

Name Server:NS-SLAVE.FREE.ORG

Name Server:NS-V6.EU.ORG

Name Server:NTP.SENTRION.EU

Name Server:NS.BORTZMEYER.EU.ORG

 

cPanel doesn't allow you to host domains that aren't located on our servers.

You have to go to your domain provider to change the Name Server records.

Then you need to wait 24 to 48h so they are actually changed and then you can add the domain here.

[souravndp]

Now it points to heliohost nameserver. But I am getting the same error message...