[Solved] Suspended: Irdev

[Aria]

Please reactive my account

a. username: irdev

b. server: stevie

c. main domain: arianezhad.ir

[Byron]

Your account was suspended for the following reason:

 

Malware. 1 file(s). Win.Trojan.Hacktool-620 FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

[Aria]

Hello.

Sorry for my mistake; I think reply in this forum may take more time, and email me on reply.

I missed that hours.

 

Can I ask you reactive my account for second time?

[Byron]

Your site is showing as active but your domain (irdev.tk) isn't pointing to us:

 

http://bybyron.net/php/tools/dns_records.php?domain=irdev.tk&rec=NS