Crystalena Posted January 15, 2014 Share Posted January 15, 2014 Hello,I was the owner of the account 'guidetti' on the server 'johnny' and I recently deleted it in order to create another account. I have been trying to register the new account (mandrake) using the domain cecaconsulting.tk, but I keep on receiving an error email saying that the DNS entry for that domain is already been used. Obviously, I can't log in my previous account (guidetti) because i deleted it... Oh, and when I try to reach the webpage of my domain (www.cecaconsulting.tk) I get the 'Account Queued' message. is there anything I can do to fix this problem myself? Would it be possible for you to delete all the DNS entries regarding cecaconsulting.tk, allowing me to use it in my new account? Thanks in advance for the time, and for the great service you are offering! Link to comment Share on other sites More sharing options...
Ice IT Support Posted January 16, 2014 Share Posted January 16, 2014 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted January 16, 2014 Share Posted January 16, 2014 Ok you should be able to sign up now. Link to comment Share on other sites More sharing options...
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