lisanet Posted January 2, 2014 Posted January 2, 2014 This account is not showing as suspended but is not showing up i n the database at all. I have a dedicated IP for this account although I have lost the domain to scalpers. The IP is 64.62.214.4 I need the files that were in here. Can you please restore it? Thanks and Happy New Year!
Byron Posted January 2, 2014 Posted January 2, 2014 You'll need to login to your account and retrieve the files yourself. If the domain has expired and been deleted, then we don't have a backup. Can you post the domain your referring too?
lisanet Posted January 2, 2014 Author Posted January 2, 2014 The domain is lisanet.co And yes, the domain expired but I still had my account. I posted about that and was told I could still have the account and the IP anyway so it should not have been deleted. Had I been told I needed to attach a new one, I would have used a different domain.
Byron Posted January 2, 2014 Posted January 2, 2014 You still needed to login to your account to keep it active even though the domain name expired. I'm sorry but it looks like that account got deleted. You should ALWAYS keep a backup of your files.
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