r1backman Posted November 5, 2013 Share Posted November 5, 2013 a. your HelioHost username: r1backmanb. the server your account is on: johnnyc. your HelioHost main domain: http://bpscore.heliohost.org I get the reset email, put in the "Confirmation code:" and it just returns.It does not work as a password. (Maybe I am missing somthing)http://heliohost.org/home/support/scripts/status does not find my user ID. Link to comment Share on other sites More sharing options...
Byron Posted November 5, 2013 Share Posted November 5, 2013 Are you using all lowercase for your user name (roger1b)? Link to comment Share on other sites More sharing options...
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