[Solved] Queued: Lenum

[lenum]

a. your HelioHost username: lenum

b. the server your account is on: Stevie

c. your HelioHost main domain: lenum.tk

 

Hello!

 

I can log in my cPanel, but still get this "HelioHost Account Queued" message several days after registration. May be the reason is wrongly configured dot.tk domain settings? I set it like domain forwarding to http://ns1.heliohost.org

[Ice IT Support]

The reason this doesn't work is because domain forwarding displays the content of the URL you provide. In this case, ns1.heliohost.org constantly displays the Account Queued page because a website does not exist at ns1.heliohost.org. You need to set NS records as ns1.heliohost.org and ns2.heliohost.org. To do this in dot.tk, follow these steps:

1. Login and edit the domain.
   
2. Select Custom DNS
   
3. Enter ns1.heliohost.org in the first hostname box
   
4. Enter ns2.heliohost.org in the second hostname box
   
5. Leave the IP address boxes blank
   
6. Click Save
   

Your domain should display your site correctly within 24 hours.

[lenum]

Thank you very much!