wboston Posted November 4, 2013 Posted November 4, 2013 a. wbostonb. Johnnyc. walkingbostonian.heliohost.org I was suspended for inactivity last week. However, I have been unable to login to my account for the past 3 days in order to create some activity. Every time I try to login, it tells me that my login is invalid. I then tried to reset my password. The email gets sent to my registered email address. I copy and paste the confirmation code into the form, and click Submit. Nothing happens, it just pops up the same exact form again. I have tried this on 5 separate occasions, on separate browsers and computers. I do not understand why it will not allow me to login or reset my password. Please take a look.
Ice IT Support Posted November 4, 2013 Posted November 4, 2013 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. Password information was sent to the email address registered with your account. -- Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated.
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