bugoy Posted October 21, 2013 Posted October 21, 2013 Hi Tech Support, My account was suspended kindly reactivate cannot activate on re-activate portal Thanks,, Bugoy
Tjoene Posted October 21, 2013 Posted October 21, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org
bugoy Posted October 22, 2013 Author Posted October 22, 2013 Can you un suspend svperbugoy.com and also to have my backup, and could not quite understand the concept?I am using 1 host to host all my domains, so i do not need to create multiple accounts, is that also prohibited? Anyways thank you for your advance support.
Tjoene Posted October 22, 2013 Posted October 22, 2013 The account bugoy has been unsuspended. And the rule says that you can only have 1 ACCOUNT per person.If you want to host more then 1 DOMAIN, then you have to park the other domains on your account. The backup will be send when they are done.
barryallen Posted October 22, 2013 Posted October 22, 2013 any1 can reactivate my cpanel account? cpanel: remote thanks TS and if i can get my backup?
Tjoene Posted October 22, 2013 Posted October 22, 2013 Merging topic as it is the same person.The backup will be send as soon as they are done.
pyd Posted October 22, 2013 Posted October 22, 2013 Hi Guys, I just recently created an account on Helio (pyd) cpanel and now its suspended and cannot reactive? can i ask for help
pyd Posted October 23, 2013 Posted October 23, 2013 Hi Tjoene, can you delete my account (PYD) cpanel Thanks
Tjoene Posted October 24, 2013 Posted October 24, 2013 Backup has been send to the email address registered to the bugoy account.
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