[Solved] Access On Two Accounts From Same Ip Address

[kyoushuu]

Hi,

 

First of all, thanks for providing the good service you give to us users for free. I haven't seen any other free hosting provider as good as yours. And I'm very sorry for being in the current situation of having two accounts, which I would like to describe in detail below. And sorry if you have to read a very long post!

 

When I first saw the services offered by HelioHost, I immediately signed up for a free account on Johnny (I tried Stevie but the signup page said that the signup limit is already exceeded, then saw Johnny it's available, so I choose Johnny). I'm planning to move my blog in http://kyoushuu.wordpress.com into this new host and do a lot of other things related to my work.

 

But after reading some pages on the Wiki, I saw that it is recommended to use Stevie unless there is a reason not to, so I chose Stevie which is much stable and don't have features I probably won't need. I deleted my account and decided to create a new one tomorrow when the account is completely deleted.

 

Then after a few hours signing up, my friend asked me to find a new host for the website he is building for our Facebook group. Since he only has experience signing up on a hosting service, he only have experience with Wix (where the old site currently resides), he asked me to sign up here (which I recommended). I waited for the signup limit reset then created an account for our group in Stevie.

 

Then created my account again on Stevie while at work.

 

Now, my problem is that I can not access my own account at home, otherwise the system might notice this and declare the two accounts as multiple accounts. After looking into several pages at the wiki, I saw that this is automatic and after reading some forum posts here, I found out that I have to either have the accounts on two separate servers, or request immunity to the multi-account detection systems as stated http://www.heliohost...accounts-policy.

 

My personal account is "kyoushuu" and the group's account is "otakubyt".

 

I don't want to move any accounts to different servers because, first of all, they are not really supposed to be mine only. Another reason is that I don't need to use the additional features (at least for the time being) and I would like to have stable server for my site and our group's site.

 

Combining the two seems not a good option either - I cannot have the group's site as subdomain in my account because I have to give them my password to be able to access Softaculous and other features of CPanel. Also, other admins of the group are going to create their own e-mail accounts, and they would be able to see the mails that are sent into mine.

 

I can't do the reverse either - it would be problematic if my friends would be able to access the files related to my work and other personal things I'm planning to have on it. If I only give them FTP access, they can't access CPanel - I have to do what they want to do on Softaculous and other features while playing around and that would be troublesome to me . In short, it is mainly a privacy issue and loss of access to important features if they only have FTP access.

 

Another issue is the disk space. The group is for Filipino anime fans, so I'm expecting to have several images in the website because it would be an anime recommendation site. The current site has lots of images and would probably use up hundreds of megabytes. It will also have a database, eating more disk space. As for my own account, I probably have to store lots of files too which are data from seismometers because of work, and other future projects. Plus other files for my personal site, and I'm going to use databases too.

 

It will also be a problem if we access the CPanel of the two accounts at school. We already have problems with same IP Address because of this before, so it will probably cause a suspension of the two accounts. I have to help out too in the creation of the group's website (which we will probably have to edit at school since we have more than 8 admins, all have knowledge on building websites, plus I have to access it at home), but I also have to access my account at school too where I spend much of my time working on things related to my part-time job.

 

Therefore, I'm requesting the accounts "kyoushuu" and "otakubyt" to be immune to the multi-account detection systems.

 

I know that this post became very long (it looks like a mail now instead of a forum thread ), but I really want to have the two accounts separate and both in Stevie, so I tried to completely show the reason for these. Actually, I would like to say more but this is already very long . Thanks for spending time reading this.

 

I hope for your kind consideration.

[Ice IT Support]

As long as you demonstrate that the accounts are clearly used by separate parties and we don't get reports regarding either account, there shouldn't be an issue. Basically, don't give us any reasons to suspect you are trying to break our policies.

[kyoushuu]

Thanks! My friend seems like he's already working on the group website so it seems like I could leave it to him now. Currently I only access FTP on that account, to put info about our IRC Channel.