D707 Posted October 13, 2013 Share Posted October 13, 2013 Dear Support: I have been trying to sign-up for your Johnny Hosting Account for the past couple of hours and I keep on getting the following error message: Here is the info I am using to sign-up: Desired Username (8 letters max): D707 Desired Domain: danielrajczyk.us Email Address: 786b4ab2@opayq.com HelioNet Username: D707 Can you be so kind when you have the chance and look into what may be causing this error. If I can be of any further assistance feel free to contact me. Link to comment Share on other sites More sharing options...
Ice IT Support Posted October 14, 2013 Share Posted October 14, 2013 That is because an account has already been registered from your IP, and looks to be created by you. Users are only allowed to have one account. The account in question is politica, which is inactive. You may renew it at http://heliohost.org/home/support/scripts/renew Link to comment Share on other sites More sharing options...
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