mousep Posted September 27, 2013 Share Posted September 27, 2013 Hi, Could you be so kind as to manually change my registered e-mail address in my account as I am not receiving any e-mails, not the welcome message nor the password reset e-mails and cannot log into my account. Domain: Phatmousebeats.comServer: StevieUsername : mousep I was high on coffee when I registered the account and could have mistyped either the e-mail, password or username. Functional e-mail address is mthkekana(at)gmail(dot)com Thank you in advance Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 28, 2013 Share Posted September 28, 2013 Please check the inbox of that account for a message from iceitsup@heliohost.org Link to comment Share on other sites More sharing options...
mousep Posted September 28, 2013 Author Share Posted September 28, 2013 Thank you, I clicked on the link Link to comment Share on other sites More sharing options...
Ice IT Support Posted September 29, 2013 Share Posted September 29, 2013 Since you have proven yourself to be the account owner. I updated the email address for the mousep account. You should now be able to reset your password and receive emails from us.. Link to comment Share on other sites More sharing options...
mousep Posted September 29, 2013 Author Share Posted September 29, 2013 Thank you very much. I just tried to reset the password again and have not received the e-mail, it might be delayed but its not in my spam folder so I'll wait and keep trying. If possible please send me the reset link Link to comment Share on other sites More sharing options...
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