[Solved] Can't Add Domain

[cherio]

I've try to add my domain galerimachiato.com, but I got this message:

Error from domain wrapper: galerimachiato.cherio.heliohost.org is owned by another user.

please help, thanks.

[Ice IT Support]

Look for galerimachiato.cherio.heliohost.org in the Subdomains page of cPanel. If you find it, you can delete it and then try adding the domain again. If you would prefer not to delete the subdomain, then change the default subdomain name to something else when adding your addon domain.

 

If that doesn't solve the problem, let us know and we can investigate further.

[cherio]

Look for galerimachiato.cherio.heliohost.org in the Subdomains page of cPanel. If you find it, you can delete it and then try adding the domain again. If you would prefer not to delete the subdomain, then change the default subdomain name to something else when adding your addon domain. If that doesn't solve the problem, let us know and we can investigate further.

 

Thanks, problem solved.!!